Reconnect with former clients

Increase your conversion rate by 35%!

Maintaining contact with former clients is quite challenging due to increasingly longer homeownership cycles. Our research supports this, showing that only 11.2% of former clients will re-instruct the same conveyancer when they move again. With people moving on average five times in their lifetime, this shows an untapped instruction potential for law firms.

Our Alerts service effectively addresses the ongoing challenge of retaining conveyancing clients throughout the home moving process. We notify conveyancers when their former purchase clients newly list their properties for sale., so they can timely reconnect with the client and revive the relationship.

What are you getting?
•    Thousands of Alerts each month
•    Conversion rates between 35% - 40%
•    Lower acquisition costs

41,000 Alerts issued in 2024 (2)
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Prioritisation of leads

According to Forbes, the chance of converting an existing customer is 70% as opposed to the 20% chance with new customers. Convey Alerts helps focus your efforts on the right cases. Turn your attention to the cases that are more likely to convert because they are already an existing customer.

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Keep your pipeline healthy

You may be busy now but with the constant trickle of leads that Convey Alerts provide you, you can future-proof your law firm and make sure you create business for the quieter periods.

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Proactive approach

Instead of crossing your fingers and hoping a client will remember you, each alert empowers you to take a proactive approach to drive the new instruction.

Maximising your case conversion rate with smart conveyancing marketing solutions

Too busy to reach out to prospects?

With our automated direct mail marketing, we can send your former clients letters or postcards on your behalf.

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Direct traffic to your website

Are you a CLC firm? Reach your target audience in specific locations with unobtrusive mobile text banners that appear while they browse websites. Generating brand awareness and cutting through advertising noise has never been easier.

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Find out how many former clients you could have re-connected with last year.

What our clients say

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Shoosmiths Solicitors, David Parton, Partner

"Since using TwentyConvey, we’ve picked up more repeat business and cut out unnecessary delays."

 
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Brown & Co, Martin Cudmore, Partner

“The Convey Alerts alerts help us reach clients at the right time—before they even start looking elsewhere.”
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Mayo Wynne Baxter, Simon Fuller

"Alerts arrive first thing, so I can act immediately—and often get same-day responses."

Get In Touch