Winning repeat customers Retention rates for conveyancers are poor, to say the least. The law firms we speak to often tell us they're confident their previous clients will seek them out again the next time they move. The truth from our analysts is perhaps a little more shocking:
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Many law firms invest heavily in generating new leads when their real focus should be on making the...
Is the answer to reduce timescales as simple as a number? Perhaps…
The reason for Mr Taylor’s frustration may have been beyond your control. There could have been...
For someone unfamiliar with the field, conveyancing is complex and convoluted. In fact, when Rob...
The feedback we’re getting from our conveyancer clients is that they’re busy. Very busy, in fact!
Not all leads are created equal Your former clients are the epitome of low-hanging fruit. They are...
When it comes to marketing, some property solicitors find themselves out of their comfort zone....
